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Privacy Policy

At Handovers Property Solutions, we respect your privacy. This policy explains what information we collect through our website, how we use it, and the choices you have. It applies to visitors and customers who contact us or request our cleaning, repair, inspection, and property turnover services.

Information We Collect

When you submit a quote request or contact us, we may collect the following details:

  • Your name, email address, and phone number so we can respond to your inquiry.
  • Property and service details, such as the property address, property type and size, the services you are interested in, preferred dates, and any notes you share.
  • Photos you choose to upload to help us understand the scope of work.
  • Messages and correspondence you send us by email, phone, or text.

We only collect the information you choose to provide. Providing your contact details is necessary for us to respond and prepare a quote; the remaining fields are optional.

How We Use Your Information

We use the information you provide to respond to inquiries, prepare quotes, schedule and perform the services you request, coordinate with any service providers involved in your project, and communicate with you about your booking. We may also use contact details to send service-related updates or follow up after a job is completed.

Website Analytics and Cookies

Our website may use basic analytics to understand how visitors use the site so we can improve it. Cookies are small files stored on your device that help with this. We do not use cookies for advertising. You can control or disable cookies through your browser settings; the website will continue to function if cookies are disabled.

Sharing Your Information

We do not sell or rent your personal information. We may share details with service providers or contractors only as needed to perform the services you requested (for example, a painter or handyman assigned to your property). We may also disclose information where required by law.

Data Retention and Security

We keep your information only as long as needed to provide services and maintain reasonable business records. We use reasonable safeguards to protect personal information against unauthorized access. No method of storage or transmission is completely secure, so we cannot guarantee absolute security.

Your Choices

You may contact us at any time to ask what information we hold about you, to correct it, or to request that we delete it where appropriate. You can also opt out of follow-up communications by letting us know.

Contact Us

If you have any questions about this policy or how we handle your information, please contact us at team@handovers.ca or +1 (289) 633-8834.

Updates to This Policy

We may update this policy from time to time. The date of the most recent revision will be reflected on this page. We encourage you to review it periodically.